Filter Plus OÜ values your privacy and is committed to complying with all applicable laws and regulations concerning any personal information we may collect about you when you visit our website filterplus.ee. By using our website, you agree to the collection and use of your information according to this Privacy Policy.

This Privacy Policy aims to explain what data we collect, how we use it, and your rights to protect your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.

Your data controller is Filter Plus OÜ

Company registration number: 14610854

Email: info@filterplus.ee

Phone number: +372 660 6800

We collect and process information in accordance with the European Union General Data Protection Regulation (GDPR), effective from 25.05.2018.

Data Collection and Use

What Data We Collect

The information we collect includes data that you knowingly and actively provide us when using our services or participating in campaigns, as well as any data your devices send when accessing our products and services.

Data collected includes information you voluntarily share when using our services or campaigns and information your devices automatically send us.

Your personal data may reach us through the following ways:

• When you contact us by phone, email, or online chat
• When you browse the website filterplus.ee
• When you comment, like, or share a post on our social media account
• When you subscribe to our newsletter
• When you comment on posts on our website

Types of Data Collected

Personal Data

We only ask for personal information when necessary to provide you with a service. When you contact us or visit our website, you may share the following information:

• First and last name
• Email address
• Phone number
• Conversation history between you and us

Log Files

Our website filterplus.ee saves log files on its visitors. Collected information may include:

• Device type used
• Internet Protocol (IP) address
• Browser type
• Internet Service Provider (ISP)
• Date and time of website visit
• Entry and exit pages, and the number of clicks on the website

The information in the log files is used to analyze trends, administer the website, track user activity, and gather demographic information. The information collected does not enable user identification.

Cookies

Like most websites, filterplus.ee uses "cookies." A cookie is essentially a text file that is stored on the user's device when visiting the website. Cookies help define and save preferences, regional settings, service usage choices, etc.

If desired, you may disable cookies in your browser settings; however, this may affect the service provided to you.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your computer or mobile device even after you close the browser or computer. Session cookies are deleted immediately after closing the browser.

Cookies are classified by purpose:

Necessary Cookies. Session cookies that enable you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide the requested services.

Notification Cookies. These cookies identify if users have accepted the use of cookies on the website.

Functionality Cookies. These cookies allow your browser to remember choices made when using the website, such as saving your login data or language preferences. Their purpose is to offer a more personalized experience and avoid re-entering preferences.

How We Use Data

We may use collected information for various purposes, including:

• Maintaining, managing, developing, personalizing, and expanding our website
• Collecting statistics to offer better services and/or offers, and to understand and analyze visitor behavior on our website
• Identifying you via phone, message, or email
• Sending you information and seeking feedback on our services
• Preventing fraud and protecting our website
• Enabling us to stay connected with you via social media account
• Allowing reading of conversation history to expedite relevant advice
• Improving service quality and providing more efficient browsing solutions
• Developing new products, services, or improving their functionality
• Simplifying and speeding up interactions with us when you contact us
• For other purposes. For example, data analysis, trend research, evaluating the effectiveness of our advertising campaigns.

When We May Share Your Data

• We may share or transfer your personal data in connection with a change in company ownership, merger, asset sale, financing, or acquisition. You will be notified if your personal data is transferred and subject to a different privacy policy.
• We may share your data with our affiliate companies, requiring them to comply with this Privacy Policy. Affiliate companies include our parent and subsidiary companies, joint venture partners, or companies owned by us.
• We may share your data with business partners to provide you with certain products, services, or promotions.
• We may disclose your personal data for any other purpose with your consent.
• We are obliged to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with legal obligations, protect our rights or property, prevent or identify possible violations associated with our service, and ensure user safety.

Retention of Your Personal Data

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. We store and use your data as required to fulfill our legal obligations (for example, to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company also retains log files for internal analysis. Log files are usually stored for a shorter period unless used to enhance security or improve the functionality of our service or if we are legally required to retain the data for a longer period.

Processing of Children's Data

None of our products or services are directed at children under 13, and we do not knowingly collect data from children under 13. If there is suspicion of processing data of a child under 13, we will remove the child from all our databases.

Your Rights to Protect Your Data

You have the right not to share your data with us, knowing this may affect your experience on our website. If you decide not to share your data, we will not treat you unfavorably. By providing us with personal information, you understand we will collect, store, use, and disclose it according to this Privacy Policy. You have the right to request details of the data we collect about you.

When we receive personal information about you from a third party, we protect it according to this Privacy Policy and the laws of the Republic of Estonia. If you share third-party data, you confirm you have the right and permission to do so.

Even if you have previously consented to share personal data with us for marketing purposes, you have the right to change your mind at any time. You always have the right to opt-out of communication with us and request the removal of your data from our databases. Occasionally, we may ask for information to verify your identity. If you believe the data we collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us via email at info@filterplus.ee or by phone: +372 660 6800. We will do our best to correct any inaccurate, incomplete, misleading, or outdated information.

If you believe we have violated relevant data protection law and wish to file a complaint, please contact us using the contact information in this document, providing us with all details regarding the violation. We will promptly investigate your complaint and respond in writing, presenting the results of the investigation and outlining steps we will take to address your complaint. You also have the right to contact a regulatory or data protection authority.

GDPR Data Protection Rights

We want to ensure you are fully aware of all your data protection rights. Each website user has the right to the following:

• Right to access - You have the right to request copies of your personal data.
• Right to rectification - You have the right to request we correct data you believe is inaccurate. You also have the right to request we complete data you believe is incomplete.
• Right to erasure - Under certain conditions, you have the right to request the deletion of your personal data.
• Right to restrict processing - Under certain conditions, you have the right to request the restriction of your personal data usage.
• Right to object to processing - Under certain conditions, you have the right to object to the use of your personal data.
• Right to data portability - Under certain conditions, you have the right to request that we transfer collected data to a third party or directly to you.

Your Data Security

The security of your personal data is important to us, but remember that no method of information exchange over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee complete security.

Filter Plus OÜ takes all reasonably necessary measures to ensure your data is processed securely and in accordance with this Privacy Policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a valid reason and your data security is guaranteed.

References to Other Websites

On our website, you may find links to other websites not owned by us. When you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, nor are we responsible for, the content, privacy policies, services, or other aspects of third-party sites.

Privacy Policy Updates

If necessary, we reserve the right to make changes to this Privacy Policy document. Upon updating the Privacy Policy, we will update the modification date at the bottom of this document. If you visit and use our website after the Privacy Policy update, we consider it your implicit consent to the changes.

Last modified 07/11/2024